Terms of Service

2. AUTHORIZED REPRESENTATIVE CERTIFICATION By submitting this application, you certify that: (a) You are an authorized representative of the company named in this application with the legal authority to bind the company to these terms; (b) You are at least 18 years of age; (c) The information you provide is accurate and complete; (d) You will serve as the primary administrator for your company's workspace.

3. ADMINISTRATOR RESPONSIBILITIES As the designated administrator, you are solely responsible for: (a) All users, employees, and collaborators you invite to or grant access to your company workspace; (b) The accuracy, legality, and appropriateness of all content uploaded to the Platform; (c) Ensuring that any team members or partners you add comply with these terms; (d) Managing access permissions and revoking access when appropriate; (e) Maintaining the confidentiality of your account credentials.

4. DATA AND CONTENT (a) You retain ownership of all content you upload to the Platform ("Your Content"). (b) You grant RFP Pipeline a limited, non-exclusive license to process, store, analyze, and use Your Content solely for the purpose of providing Platform services to you. (c) AI-generated content produced by the Platform is provided as drafts for your review. You are solely responsible for reviewing, editing, accepting, and submitting any materials derived from AI assistance. (d) RFP Pipeline does not claim ownership of AI-generated content produced for your use.

5. NO GUARANTEES OR WARRANTIES (a) THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. (b) RFP Pipeline does not guarantee any specific outcomes, including but not limited to: proposal wins, funding awards, compliance accuracy, or scoring results. (c) RFP Pipeline does not guarantee the accuracy, completeness, or timeliness of opportunity data sourced from federal databases (SAM.gov, SBIR.gov, Grants.gov, etc.). (d) You are solely responsible for reviewing and verifying all materials before submission to any federal agency. (e) RFP Pipeline is not a legal, financial, or government contracting advisory service. Consult qualified professionals for such advice.

6. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, RFP PIPELINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER RFP PIPELINE WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. RFP PIPELINE'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS YOU PAID TO RFP PIPELINE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

7. DATA SECURITY (a) RFP Pipeline implements industry-standard security measures to protect Your Content, including encryption at rest and in transit, role-based access controls, and tenant isolation. (b) However, no system is 100% secure. RFP Pipeline cannot guarantee that Your Content will never be subject to unauthorized access, breach, or loss. (c) You acknowledge this risk and agree that RFP Pipeline's liability for data security incidents is limited as set forth in Section 6. (d) In the event of a data breach affecting Your Content, RFP Pipeline will notify you within 72 hours of discovery.

8. PRICING AND PAYMENT (a) Founding Cohort Spotlight subscription: $299/month. (b) Proposal Portal purchases: priced per portal at the rates in effect at time of purchase. (c) Payment is due on the day of onboarding for the first month and on the same day of each subsequent month. (d) Pricing may change at any time, but customers will be given at least 30 days' written notice prior to any price change. (e) You may cancel your subscription at any time. Cancellation is effective at the end of the current paid period. No pro-rata refunds will be issued for partial months. (f) Proposal Portal purchases are non-refundable once AI drafting has been initiated.

9. CANCELLATION AND TERMINATION (a) You may cancel your subscription at any time by contacting eric@rfppipeline.com. (b) Upon cancellation, your access continues until the end of the current paid period. (c) After the paid period ends, your workspace will be placed in read-only mode for 30 days. During this period you may export your data. (d) After the 30-day read-only period, your data may be permanently deleted. (e) RFP Pipeline reserves the right to terminate your account for violation of these terms, with 30 days' notice except in cases of egregious violations.

10. INTELLECTUAL PROPERTY (a) RFP Pipeline retains all rights to the Platform, including its software, AI models, curation processes, and proprietary methods. (b) De-identified, aggregated insights derived from platform usage may be used to improve the service for all customers. No individual customer data will be shared or identifiable.

11. INDEMNIFICATION You agree to indemnify, defend, and hold harmless RFP Pipeline, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform, (b) your violation of these terms, (c) your violation of any applicable law, or (d) any content you upload to the Platform.

12. GOVERNING LAW AND DISPUTE RESOLUTION These terms shall be governed by the laws of the State of Ohio. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Ohio. Each party bears its own attorneys' fees.

13. MODIFICATIONS RFP Pipeline may modify these terms at any time. Material changes will be communicated via email at least 30 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance.

14. ENTIRE AGREEMENT These Terms & Conditions constitute the entire agreement between you and RFP Pipeline regarding use of the Platform and supersede any prior agreements or understandings.